Get request-ready

Overview

The best way to answer requests quickly is to be ready before they arrive. This page shows how to prepare, so that when a buyer sends a request, answering takes minutes.

🟢 Why this matters. A request usually holds up a shipment. If your data is already in place, you answer immediately instead of scrambling to gather it under time pressure. See the consolidated EUDR text.

Prepare in advance

1. Add your production locations. Enter the plots where your goods are produced in Production Locations, so they are ready to attach.
2. Build your document library. Upload your compliance documents in Documents, tagged to the risk criteria so they are reusable.
3. Keep everything current. Renew documents before they expire, and update plots if they change.

When a request arrives

With your locations and documents already saved, answering is mostly selecting and reusing what you have. You complete the four-step wizard quickly, and your buyer gets a clean, complete response.

Tips

• Set aside time once to build your library and plots; it pays back on every future request.
• Review your documents' expiry dates regularly, so nothing lapses when you need it.

Common Questions